Resolved -
This incident has been resolved
Apr 18, 18:41 BST
Monitoring -
A fix has been applied on the Emergency out of hours line - this is now operating as expected.
Please note our standard support is closed for Good Friday - however the phone messaging is not making callers aware of this.
We have reported the fault to our supplier and apologise for any inconvenience this is causing.
Apr 18, 15:02 BST
Identified -
Our standard support centre is closed for Good Friday - however the phone messaging is not making callers aware of this.
We have reported the fault to our supplier and apologise for any inconvenience this is causing whilst we try to get it resolved.
We are also investigating an error on the Emergency out of hours line, again we apologise for any inconvenience caused whilst we try to get this operational as soon as possible.
Apr 18, 11:23 BST